Terms of service
Last updated August 6, 2026. Plain-language summary first, details below.
Thands connects you with people whose past experience has been document-verified. What they share is personal experience — it is not legal, financial, medical, immigration, or any other professional advice, and you act on it at your own risk.
Payments. You pay the price shown on a profile; there are no added buyer fees. If a question is not answered within 48 hours of payment, you receive a full refund.
Verification. We review documents against the specific claims an expert makes, then delete the documents. A verified badge means the stated claim matched an official document at review time — nothing more, nothing less.
Conduct. Misrepresenting your experience, submitting forged documents, or attempting to move transactions off-platform results in removal and forfeiture of pending payouts.
Payouts. Experts receive 80% of each completed exchange. Payouts are processed after the answer is delivered and the refund window closes.
Questions about these terms: rimatimahebe@gmail.com